I was visiting Kirksville from out of town and had a brake caliper seize on my car. The affected brake got so hot smoke was rolling from behind the tire. Since I was across the street from them in a parking lot to let the brake cool off I called. They were busy, but understood the situation and scheduled room for my repair. They were very helpful and very courteous. The repair was completed in an hour and I was on my way. Charges for parts and labor were actually a bit less than I anticipated. But it was the courteous service that I noticed the most. Thanks Randy! and everyone at C&R for saving the day for me!